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La Couronne du Comte ships worldwide through reliable partners (TNT, FedEx) to your desired shipping address!
Your order will be sent within 24 hours after receiving your payment, when it is in stock. When the product is not in stock, it is being order for you at the distributor, after which La Couronne du Comte will inform you about the estimated time of delivery. Most of the times it will not be longer than 1 or 2 weeks.
SHIPPING RATES FOR INK CARTRIDGES, REFILLS AND NOTEBOOKS
La Couronne du Comte ships ink cartridges, converters, refills for fountain pens, rollers and ballpoints and paper notebooks at a reduced rate. We are able to do this, because these orders can be sent using regular mail instead of parcel mail.
The ordered ink, converters and/or notebooks are safely packed in a bubble envelope and will be sent priority mail to any location in the world.
Please note: when you order ink bottles, pens, leather ware or other items as well, we cannot use this lower rate. You can then choose an option for parcel mail described on this page.
Benelux
Shipping costs €3,- (priority shipping: you only pay these costs when the amount of the order is below €100,-)
Europe (excluding Benelux, including non-EU countries)
Shipping costs €4,75,- (€3,99 excl. VAT) (priority shipping: you only pay these costs when the amount of the order is below €100,-)
Rest of the world
Shipping costs €7,75,- (€6,51 excl. VAT) (priority shipping: you only pay these costs when the amount of the order is below €150,-)
SHIPPING RATES
When your order consists of an (article) amount of €100,- or more and has to be shipped within the European Union, we will not charge you any shipping costs.
For orders below €100,- (which have to be shipped within the European Union) we charge the following rates:
Benelux
Shipping costs €7,- (insured shipping: you only pay these costs when the amount of the order is below €100,-)
European Union (excluding Benelux)
Shipping costs €14,50 (insured shipping: you only pay these costs when the amount of the order is below €100,-)
Shipping costs €9,- (uninsured shipping: you only pay these costs when the amount of the order is below €100,-)
You will not receive a tracking number when you choose uninsured shipping.
When your order has to be send outside of the European Union we charge the following rates:
Outside European Union
Shipping costs €19,- (€15,97 excl. VAT) (you only pay these costs when the amount of the order is below €150,-) for insured shipping
Shipping costs €14,- (€11,76 excl. VAT) (you only pay these costs when the amount of the order is below €150,-) for uninsured shipping outside EUROPE
Shipping costs €9,- (€7,56 excl. VAT) (you only pay these costs when the amount of the order is below €150,-) for uninsured shipping within EUROPE
The customer is responsible for paying any applicable custom duties (only when you live outside the European Union). You will not receive a tracking number when you choose uninsured shipping.
RETURNS
It is possible you would like to return the article(s) you ordered. This is possible within 7 working days after delivery on the condition that the articles remain in the unopened and original packaging and are not damaged in any way. The General Conditions tell you about the conditions that apply.
Attention: the shipping costs for returning the item will be yours. You need to notify La Couronne du Comte in advance of your intention to return the articles you ordered. La Couronne du Comte only pays the return shipping costs if the return is a result of our error.
Articles that have been especially produced for you (for example when an article is engraved), cannot be changed or returned.
Returns have to be send to:
La Couronne du Comte
Bunschotenstraat 48
5043 BA
Tilburg
Netherlands
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